24-hour Answering Service
Our drain technicians in Calgary are on-call 24/7. This is not by calling and leaving a message but by talking to a real person that can take your information and get our expert staff talking to you so we can resolve the situation as quickly as possible. Ask about our FREE, tailored preventative maintenance to avoid costly disasters.
Confined Space Entry Certified
Confined entry is not to be taken lightly, and we certainly don’t. We are certified to safely and effectively enter lift stations, holding tanks, water vaults, large piping, anything and everything that deals with drainage and odd situations that require safe access and egress using full breathing apparatus, gas detection and a full range of harness systems.
Preventative Maintenance System
Preventative maintenance is a tool we use to keep track of work that has been completed and work that requires doing to help our customers’ properties run smoothly and efficiently, giving them peace of mind that their systems are being professionally looked after. Ask about our FREE, tailored preventative maintenance program, designed to help you avoid costly disasters.
Criminal Clearances on All Employees
All of our staff must pass a criminal record check and a vulnerable sector search. This is extremely important to our customers and gives them peace of mind in our quality of staff.
Preferred Contractor Relationships
The Drain Doctor has a long-standing history and exceptional working relationship with several contractors. This enables us to assist our customers in organizing and arranging for other services that go hand-in-hand with the services that The Drain Doctor provides. These other services include excavations, pipe replacements, pipe repairs, pipelining, pump repairs, plumbing repairs, grease trap replacements, etc. As a value-added service, at no additional charge, we can place our customers/property managers in contact with our preferred contractors, who we know provide high-quality services, to resolve any emergency as seamlessly and efficiently as possible.